Mystrika
MSi Corp is a call center and customer service provider based in Toronto, Canada. The company also offers described video services for people with visual impairments. Founded in 1998, it employs 500-999 people.
MSi Corp is a call center and customer service provider headquartered in Toronto, Canada. Founded in 1998, the company employs between 500 and 999 people. It offers call center services and described video services for people with visual impairments.
The company's call center services focus on customer service as a priority, aiming to exceed customer expectations and drive word-of-mouth. MSi Corp also provides described video transcription, writing concise scripts for television programs and films to make them accessible to visually impaired audiences.
MSi Corp serves clients in the retail, IT, and financial industries. The company's team size and long history suggest capacity for large-scale operations.
Google reviews for MSi Corp are predominantly negative, with employees citing poor management, high turnover, and a toxic work environment. One positive review praises the application process. The company's overall Google rating is 2.7 out of 5 based on 23 reviews.
No portfolio or specific client results are mentioned in the profile.
Services
- Call Centers
Industries Served
Team Size
Pros
- Committed to quality in described video services for people with disabilities
Cons
- Employee reviews report poor management and high turnover
Client Review Analysis
Google reviews are predominantly negative, with employees citing poor management, high turnover, and a toxic work environment; one positive review praises the application process.