CallNova provides multilingual dispatch and call center services for taxi, limousine, and trucking companies. Founded in 2017, the agency offers 24/7 inbound call and chat support with a focus on BPO and customer service.
CallNova is a dispatch and call center agency founded in 2017, headquartered in London, Ontario, Canada. The agency provides multilingual dispatch services for taxi, limousine, and trucking companies, along with BPO and customer support solutions. CallNova operates with a team of under 49 employees and offers 24/7 support via inbound calls and chat.
The agency's minimum project budget ranges from $1,000 to $10,000, with an average hourly rate of $12. CallNova serves a global clientele, emphasizing international service delivery. The company was established to provide quality dispatching services including limo dispatch, taxi call answering, taxi dispatch centers, and taxi dispatch software for businesses of all sizes.
CallNova's service offerings include call centers, phone answering services, and customer support. Under BPO expertise, the agency provides back office outsourcing, data entry, logistics, and medical billing. Call center expertise covers appointment setting, B2B services, collection, inbound and outbound calls, survey services, and virtual receptionist. Phone answering services expertise includes after-hours support, plumbers, property management, and taxi services.
The agency serves clients across software and IT services, transportation and logistics, consumer goods, and retail industries. CallNova works with startups, small businesses, medium businesses, and enterprise or corporate clients. Notable clients include Eco Taxi, Guelph Taxi, Royal Taxi, and Equity Alarms.
CallNova's portfolio features a taxi dispatch services project completed for under $5,000 over 247 months starting in 2014. The agency prides itself on delivering excellent client service and a diverse choice of transportation options, with a commitment to providing the finest experience possible for customers worldwide.
Services
- Call Centers
- Phone Answering Services
- Customer Support
- BPO Expertise
- Call Center Expertise
- Phone Answering Services Expertise
Industries Served
Team Size
Pros
- Multilingual dispatch services for international clientele
- 24/7 availability via inbound calls and chat support
- Diverse transportation options including taxi, limousine, and trucking