Contact center outsourcing firm based in Cornwall, Canada, providing inbound and outbound call center services and value-added solutions across multiple communication channels.
@liveconx, established in 1983, is a contact center outsourcing firm based in Cornwall, Canada. The firm provides comprehensive inbound and outbound call center services, extending beyond conventional solutions to deliver value-added services across multiple communication channels.
The company employs between 100 and 249 people, with a minimal budget of $1,000 - $10,000 and an average hourly rate of $25/hr. Founded in 1978 according to some sources, the overview states 1983 as the establishment year.
@liveconx focuses on creating exceptional customer interactions and ensures that every engagement adds value to the organizations it serves. It utilizes cutting-edge technology and expertise to meet diverse client needs across multiple communication channels, covering both BPO and call center services.
The firm caters to health and social services, property management, and substitute employee management companies. Its client portfolio includes Dundas & Glengarry, the National Capital Commission, and BELFOR, serving the healthcare, education, and government industries.
On Google, @liveconx holds a 5.0 rating from five reviews. A client review praises the receptionist service as the best, indicating high satisfaction with the firm's handling of critical communications.
The profile highlights a proven track record of enhancing customer experiences and ensuring efficient communication in critical moments. @liveconx continues to deliver high-quality, reliable contact center services that keep businesses connected and thriving.
Services
- BPO
- Call Centers
Industries Served
Team Size
Pros
- Praised for exceptional receptionist service
- Proven track record in critical communication moments
Client Review Analysis
Positive; clients praise the receptionist service quality.