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Contact center outsourcing firm based in Cornwall, Canada, providing inbound and outbound call center services and value-added solutions across multiple communication channels.

@liveconx, established in 1983, is a contact center outsourcing firm based in Cornwall, Canada. The firm provides comprehensive inbound and outbound call center services, extending beyond conventional solutions to deliver value-added services across multiple communication channels.

The company employs between 100 and 249 people, with a minimal budget of $1,000 - $10,000 and an average hourly rate of $25/hr. Founded in 1978 according to some sources, the overview states 1983 as the establishment year.

@liveconx focuses on creating exceptional customer interactions and ensures that every engagement adds value to the organizations it serves. It utilizes cutting-edge technology and expertise to meet diverse client needs across multiple communication channels, covering both BPO and call center services.

The firm caters to health and social services, property management, and substitute employee management companies. Its client portfolio includes Dundas & Glengarry, the National Capital Commission, and BELFOR, serving the healthcare, education, and government industries.

On Google, @liveconx holds a 5.0 rating from five reviews. A client review praises the receptionist service as the best, indicating high satisfaction with the firm's handling of critical communications.

The profile highlights a proven track record of enhancing customer experiences and ensuring efficient communication in critical moments. @liveconx continues to deliver high-quality, reliable contact center services that keep businesses connected and thriving.

Services

  • BPO
  • Call Centers

Industries Served

Healthcare Education Government

Team Size

100 - 249

Pros

  • Praised for exceptional receptionist service
  • Proven track record in critical communication moments

Client Review Analysis

Positive; clients praise the receptionist service quality.

Frequently Asked Questions

@liveconx provides inbound and outbound call center services and value-added solutions across multiple communication channels.
@liveconx is headquartered at 408 Pitt St., Cornwall, Canada.
The minimal budget for @liveconx is $1,000 - $10,000, with an average hourly rate of $25/hr.
@liveconx employs between 100 and 249 people.
@liveconx serves healthcare, education, and government sectors, among others.
@liveconx has worked with Dundas & Glengarry, the National Capital Commission, and BELFOR.
@liveconx has a 5.0 Google rating based on five reviews.
Yes, @liveconx provides comprehensive inbound and outbound call center services.
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