Telelink provides live call-answering services 24/7 to improve customer service and ensure no important call is missed. The award-winning response centre offers virtual reception, message taking, help desk and technical support, and business process outsourcing.
Telelink Answering Service is a live call-answering provider based in St. John's, Newfoundland, Canada. Founded in 1965, the agency has operated for over 55 years, offering 24/7 call handling to help businesses maintain customer service continuity. The agency's mission is to respond to every call as if it is the only one that matters.
The agency employs between 100 and 249 staff and maintains an average hourly rate of $37, with a minimum project budget under $1,000. Telelink's award-winning response centre provides virtual reception, message taking, help desk and technical support, and business process outsourcing. The agency also lists expertise in phone answering services for plumbers.
Telelink serves a diverse range of industries, including municipalities, construction companies, plumbers, electricians, utilities, and property management firms. Notable clients include GWL Residential, Bellstar Hotels & Resorts, Blair Mechanical, and Martek Property Management.
No Google reviews are available for the agency on its DesignRush profile. The agency maintains a social media presence on Facebook, Twitter, LinkedIn, and YouTube, where it shares videos about its services.
Services
- Phone Answering Services
- BPO
- Call Centers
Industries Served
Team Size
Pros
- Over 55 years of experience in call answering
- Award-winning response centre
- 24/7 live call answering services
- Serves a diverse range of industries including municipalities and property management