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TECSA is a 100% Mexican organisation founded in 2007 in Monterrey, Nuevo León, focused on contact centres, business process outsourcing, and tertiary services.
TECSA is a 100% Mexican organisation founded in 2007 in Monterrey, Nuevo León. The company focuses on contact centres, business process outsourcing, and tertiary services, with a team of over 1000 employees. TECSA's management is built on three pillars: processes, technology, and human capital, aiming to deliver comprehensive solutions that meet high standards.
The company's support staff is described as young, creative, strong, dynamic, and adaptable, capable of recognising business partner needs and developing necessary procedures or technologies. This approach is intended to boost profitability, stability, and customer satisfaction for clients. TECSA serves the IT, marketing, and fintech industries, offering call centre services as its primary expertise.
TECSA has a Google rating of 3.8 from 307 reviews. Recent reviews include negative feedback about employee treatment, social security, and severance pay, while some reviews are positive. The company's minimum budget and hourly rate are available on request, and it is headquartered at Florencio Antillon 1111, Monterrey, Mexico.
Services
- Call Centers
Industries Served
Team Size
Pros
- Young, creative, and adaptable support staff
- Management based on processes, technology, and human capital
Cons
- Negative employee reviews citing lack of social security and severance pay issues
Client Review Analysis
Google rating of 3.8 from 307 reviews; recent reviews cite employee concerns while some praise the company.