Mystrika
GGA Solutions is a nearshore BPO and call center company headquartered in Tijuana, Mexico, founded in 2017. It provides multilingual outsourcing solutions in English, Spanish, Mandarin, and Portuguese. The company focuses on serving American companies in retail, financial services, and telecommunications.
GGA Solutions is a nearshore business process outsourcing and call center company headquartered in Tijuana, Mexico. Founded in 2017, the company has grown to employ between 500 and 999 people. It focuses on providing client engagement and analytics solutions for American companies, positioning itself as an extension of their business capabilities.
The company's core services include call center operations and BPO solutions, with specialized expertise in back office outsourcing. GGA Solutions leverages its multilingual workforce to provide support in English, Spanish, Mandarin, and Portuguese, enhancing customer interaction and brand loyalty.
GGA Solutions has a proven track record serving key industry verticals such as retail, financial services, and telecommunications. The company also lists experience working with clients in the IT, marketing, and fintech sectors. Its nearshore model is particularly suited for American companies seeking operational scalability and cost-effective outsourcing.
On Google, GGA Solutions has an average rating of 3.7 from 50 reviews. Positive reviews praise the company's values, benefits, and work culture, while negative reviews criticize pay practices and communication consistency.
Pricing details are not publicly disclosed; potential clients are asked to inquire for both minimum budget and hourly rates. The company's strategic location in Tijuana, less than a mile from the U.S. border, allows it to offer nearshore advantages with strong cultural and linguistic alignment.
Services
- Call Centers
- BPO
- Back Office Outsourcing
Industries Served
Team Size
Pros
- Strategic location less than a mile from the U.S. border.
- Multilingual solutions in English, Spanish, Mandarin, and Portuguese.
- Proven track record in retail, financial services, and telecommunications.
Cons
- Some Google reviews report issues with underpayment and schedule consistency.
Client Review Analysis
Google rating of 3.7 out of 5 from 50 reviews. Positive reviews highlight company values and benefits, while negative reviews cite pay and professionalism concerns.