Simpro Solutions

Simpro Solutions is a global BPO leader delivering call center and business process solutions. The company's Opti-Shore model combines onshore, offshore, and hybrid approaches to craft cost-effective strategies tailored to each client's business needs. With a stated commitment to training and process excellence, the firm positions itself to help businesses scale while maintaining quality standards.

The company was founded in 2007 and is headquartered at 100 Consilium Place, Suite 601, Toronto, Canada. It employs between 500 and 999 people, with a minimum project budget of $1,000 to $10,000 and an average hourly rate of $25. The profile is unclaimed on DesignRush.

Simpro Solutions' core service offering is BPO, covering call center operations and broader business process outsourcing. The Opti-Shore delivery model is the firm's key differentiator, allowing clients to choose onshore, offshore, or hybrid engagement structures based on cost and quality priorities.

The agency serves B2B, B2C, and IT industry clients. Its tagline, "Your business, our priority, quality guaranteed," reflects a client-focused service approach aimed at businesses of varying sizes seeking outsourced operational support.

Client feedback on Google gives Simpro Solutions a 5.0 rating based on two reviews. One reviewer, Muhammad Usman, described the work as "very good job," reflecting positive sentiment toward the agency's service quality.