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Premier Answering Services is a call answering service helping small and medium businesses for over fifteen years. The service ensures calls are answered promptly, providing a professional image and freeing up client time at a fraction of the cost of hiring staff.

Premier Answering Services (PAS) is a call answering service based in Galway, Ireland, that has been helping small and medium businesses grow for over fifteen years. The company positions itself as a cost-effective alternative to hiring an extra staff member, ensuring that all new and existing customer calls are answered promptly so that no business is lost. PAS also emphasizes freeing up client time so business owners can focus on their core work.

Founded in 2014, PAS operates with a team of under 49 employees. The company's minimum budget and average hourly rate are both listed as "Inquire," meaning pricing is provided on request. The headquarters is located at Granary Suites, Dominick St Lower, Galway, H91 EF9K, Ireland.

PAS specializes in phone answering services, with a particular focus on diary management. The service is designed to give clients a professional image by ensuring calls are never missed. According to the company, this approach helps businesses grow by maintaining customer relationships and filling appointment schedules well in advance.

The agency serves a range of small and medium businesses across various industries. Named clients include Bell and Carroll Solicitors, Classic Marquees, and Power Soccer School of Excellence. These clients span legal, events, and sports sectors, indicating the service's versatility.

DesignRush reviews for PAS are positive, with two 5.0 ratings. A physiotherapist noted that the service helped their practice grow significantly due to prompt call answering and a diary management system that kept appointments filled two weeks in advance. A director of Power Soccer School of Excellence praised the service for providing essential backup support as the school expanded over three years.

PAS's portfolio and results are reflected in these client testimonials, which highlight the practical benefits of reliable call handling and scheduling support. The company's focus on small and medium businesses, combined with its cost-effective model, makes it a suitable choice for organizations looking to outsource call answering without compromising on customer service.

Services

  • Phone Answering Services

Team Size

Under 49

Pros

  • Prompt call answering that supports business growth
  • Diary management system that keeps appointments filled weeks in advance

Frequently Asked Questions

PAS provides phone answering services, including diary management, to ensure calls are handled promptly.
PAS was founded in 2014 and has over fifteen years of experience helping small and medium businesses.
PAS is headquartered in Galway, Ireland, at Granary Suites, Dominick St Lower.
Pricing details are available on inquiry, with no fixed minimum budget or hourly rate published.
PAS serves small and medium businesses, including solicitors, marquee companies, and sports schools.
PAS answers calls promptly to ensure no missed calls, providing a professional image for clients.
Yes, PAS includes diary management as part of its phone answering service.
Benefits include a professional image, time savings, and cost-effectiveness compared to hiring an extra staff member.
PAS is a fraction of the cost of hiring an additional staff member while providing similar call handling.
Yes, PAS provides backup services essential for customer-oriented businesses as they grow.
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