Mystrika
Otonomee is a remote-first BPO and outsourced customer support provider founded in 2020 and headquartered in Cork, Ireland. It serves medium businesses across health care, wellness and fitness, automotive, and software and IT services.
Otonomee is a remote-first BPO and outsourced customer support provider founded in 2020 and headquartered at 85 South Mall, Cork, Ireland. The company describes its offering as brand-aligned outsourcing solutions built around a remote working model that delivers premium customer experience with a flexible, entrepreneurial approach.
Otonomee was created during the pandemic to counter the traditional call center model, which the founders saw as broken for both employees and customers. By removing the need for employees to work in big-city call centers, the company aims to expand the hiring pool, lower attrition, and improve engagement and service quality.
The company employs between 250 and 499 people and asks clients to inquire for minimum budget and average hourly rate details. Its leadership brings more than 20 years of CX outsourcing experience, and Otonomee was named an EY Entrepreneur of the Year 2025 finalist.
Otonomee offers BPO and outsourced customer support services to medium businesses. Its listed industries include health care, wellness and fitness, automotive, and software and IT services.
Representative clients include Slendertone, Xaap, Kearys, Momence, and Levels.
The DesignRush profile does not include client testimonials, and no Google review data is available for the agency at this time.
Services
- BPO
- Customer Support
Industries Served
Team Size
Pros
- Uses a remote working model designed to avoid the high attrition and low engagement of traditional call centers
- Leadership brings more than 20 years of CX outsourcing experience with iconic global brands
- Named EY Entrepreneur of the Year 2025 finalist