Mystrika
Covalen provides outsourced and managed service solutions specializing in insurance, banking, and pensions. The agency focuses on data security, GDPR compliance, and consumer protection code adherence. It is part of Ireland's Cpl Group and serves financial services, technology, and utilities sectors.
Covalen is a business process outsourcing (BPO) and managed services provider founded in 1989 and headquartered in Sandyford, Dublin, Ireland. The agency has over 20 years of experience delivering outsourced solutions, with a strong specialization in insurance, banking, and pensions. Covalen emphasizes data security, GDPR compliance, and adherence to the consumer protection code in all its engagements.
As part of Ireland's Cpl Group, a global talent solutions provider, Covalen can source, hire, and develop top talent internationally. The agency serves organizations of all sizes, helping them respond to market changes, enhance efficiency, scale operations, and enter new markets. Covalen's team size is 1000 and up, and it requires inquiries for both minimum budget and hourly rate.
Covalen's primary service is BPO, and its areas of expertise include business consulting, specifically strategy consulting. The agency serves a range of industries including financial services, technology, utilities, gaming, and IT. Clients include companies in the financial, gaming, and IT sectors.
Google reviews give Covalen a 2.5 out of 5 rating based on 25 reviews. Feedback is mixed: some reviewers praise colleagues and the work environment, but many cite low pay, micromanagement, favoritism, and unprofessional interview processes. The agency's profile is unclaimed on DesignRush.
Services
- BPO
- Strategy Consulting
Industries Served
Team Size
Pros
- Over 20 years of experience in outsourced and managed services.
- Strong focus on data security, GDPR compliance, and consumer protection.
- Part of Ireland's Cpl Group, enabling global talent sourcing and hiring.
Cons
- Google reviews indicate low employee satisfaction with low pay and micromanagement.
- Some reviews cite unprofessional interview processes and favoritism.
Client Review Analysis
Google reviews average 2.5 out of 5; some praise colleagues but many cite low pay, micromanagement, and poor interview experiences.