Uniquely

Uniquely is a business process outsourcing provider founded in 2006 that describes its approach as a human-first philosophy, putting people at the centre of every partner and customer interaction. The company operates engagement centres in Galway and Dundalk and says it builds tailored, data-backed solutions to elevate sales strategies and deliver 360-degree customer experiences. It presents its work under the tagline "Experience Uncommon."

Headquartered at Unit 2A, City East, Ballybrit Business Park, Galway, Ireland, Uniquely employs between 250 and 499 people. The company reports a minimum project budget of $25,000 to $50,000 and asks prospective clients to inquire about hourly rates. Additional offices are located in Tralee and Dundalk in Ireland and in Birmingham, United Kingdom.

Uniquely's profile lists BPO as its core service category. The company holds several recognitions, including Deloitte Best Managed Platinum status, a Best Place to Work award, and CCMA Contact Centre of the Year. It maintains active profiles on Facebook, LinkedIn, Instagram, and YouTube, and its DesignRush profile includes three embedded company videos.

The firm serves finance, energy and mining, nonprofit, media and communications, corporate services, and other sectors, with a stated client-type focus on enterprise and corporate accounts. Named clients on the profile include Sky, Bord Gais Energy, Pinergy, SSE Airtricity, AIB, and the Irish Red Cross.

On Google, Uniquely holds a 3.9 rating from 8 reviews. The single review displayed on the profile, posted by aleksandar deak in November 2018, rated the company 3.0 and said delivery was "not too bad." The profile does not publish detailed case studies or portfolio samples beyond its client list and awards, so evidence of results relies mainly on its recognitions and named enterprise accounts.