Compare Select Call Centre vs Extend Communications

Side-by-side comparison of features, pricing, services, ratings and more.

Winner

Select Call Centre

BPO & Outsourced Support Website

Select Call Centre has served the North American market for over 50 years, providing remote reception and inbound call handling. It serves industries including oil and gas, medical services, transportation, and food services. The company also facilitates work alone, journey management, and other safety protocols.

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Extend Communications

BPO & Outsourced Support Website

Extend Communications provides telephone answering, email response, and web interaction solutions. They offer inbound call centre and telephone answering services as well as emergency dispatch. The company has been operating since 1956 and serves clients across Canada and the USA.

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Feature Comparison

Attribute	Select Call Centre	Extend Communications
Category	BPO & Outsourced Support	BPO & Outsourced Support
Rating	Winner +1.2 higher
Location	Edmonton, Canada	Brantford, Ontario, Canada
Services	Call Centers Phone Answering Services	Call Centers Phone Answering Services
Industries	IT Tourism Healthcare Oil and Gas Medical Transportation Food Services Small and Medium Enterprises	Real Estate Healthcare Government
Pros	Professional and friendly staff Proactive customer service on both admin and operator sides Suitable for small, medium, and large companies	Family-run for three generations with strong community involvement Well-trained and accredited staff using up-to-date technology No offshore subcontracting ensures quality control
Cons	-	Multiple reports of rude customer service and failure to follow instructions Billing disputes and incorrect dispatches reported by clients
Website	Visit Site	Visit Site

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