Select Call Centre

Select Call Centre is a Canadian call center and remote reception service provider founded in 1969. With over 50 years of service to the North American market, the company focuses on delivering high-quality customer service through its Always Live service, ensuring a friendly and informed voice answers every call. The company employs between 100 and 249 staff and is headquartered in Edmonton, with additional locations in Calgary and Red Deer.

The agency handles inbound calls for a broad range of industries, including oil and gas, medical services, small and medium-sized enterprises, transportation, and food services. It also facilitates work alone, journey management, and other safety protocols and government-mandated services. For smaller companies, Select Call Centre provides a professional customer service platform at an affordable price, while larger companies benefit from greater flexibility, scalability, and improved efficiency and cost savings.

Select Call Centre's services are centered on call center operations, with a focus on precise, prompt, and friendly service. The company has recently integrated professional agents with modern communication technology to improve service, information collection, customization options, and overall efficiency. Its client base spans IT, tourism, and healthcare industries, as well as the sectors mentioned in its overview.

Google reviews reflect a strong reputation, with a 5.0 rating from 21 reviews. Reviewers consistently praise the professional and friendly staff, proactive customer service on both admin and operator sides, and the company's suitability for small, medium, and large companies. One reviewer noted that the team handles calls professionally and efficiently, while another highlighted the excellent support across multiple companies.

Select Call Centre's long history and focus on communication excellence make it a reliable choice for businesses seeking inbound call handling and remote reception services. The company's ability to serve both small and large enterprises, combined with its safety protocol offerings, positions it as a versatile partner for North American clients.