Compare Extend Communications vs digixVA

Side-by-side comparison of features, pricing, services, ratings and more.

Winner

Extend Communications

BPO & Outsourced Support Website

Extend Communications provides telephone answering, email response, and web interaction solutions. They offer inbound call centre and telephone answering services as well as emergency dispatch. The company has been operating since 1956 and serves clients across Canada and the USA.

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digixVA

Cold Email Outreach Website

digixVA provides virtual specialists and customized recruitment solutions. They source pre-vetted virtual assistants for e-commerce, administration, IT, digital marketing, and finance. Services include HR outsourcing, customer support, digital marketing, and staff augmentation.

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Feature Comparison

Attribute	Extend Communications	digixVA
Category	BPO & Outsourced Support	Cold Email Outreach
Rating	Winner +3.8 higher	-
Location	Brantford, Ontario, Canada	Vancouver, Canada
Services	Phone Answering Services Call Centers HR Outsourcing Customer Support Digital Marketing Social Media Marketing eCommerce Staff Augmentation Market Research BPO Email Marketing	Phone Answering Services Call Centers HR Outsourcing Customer Support Digital Marketing Social Media Marketing eCommerce Staff Augmentation Market Research BPO Email Marketing
Industries	Real Estate Healthcare Government	Corporate Services Finance Food and Beverage Restaurants
Pros	Family-run for three generations with strong community involvement Well-trained and accredited staff using up-to-date technology No offshore subcontracting ensures quality control	Meticulous recruitment process with pre-vetted virtual assistants Flexible support options including on-demand, dedicated, and team solutions
Cons	Multiple reports of rude customer service and failure to follow instructions Billing disputes and incorrect dispatches reported by clients	-
Website	Visit Site	Visit Site

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