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The Message Centre

BPO & Outsourced Support Heidelberg West, VIC, Australia
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The Message Centre (TMC) is an Australian business support and virtual assistance provider founded in 1974. The company answers phone calls and emails, manages client bookings, cleanses data, administers payroll, provides technical support, and hosts inbound numbers. TMC positions itself as an extension of client brands and integrates with existing operations.

The Message Centre (TMC) is an Australian virtual assistance and business support provider headquartered at 41 Northern Road, Heidelberg West, 3081. Founded in 1974, the company describes itself as a business support partner for every industry and says it answers phone calls and emails so clients can focus on their own operations.

TMC employs between 100 and 249 people, works with a minimal budget under $1,000, and quotes its average hourly rate on inquiry. The company has over 40 years of experience and says it delivers customised business solutions using the latest technology.

The DesignRush profile lists TMC under phone answering services and BPO categories. Its service range covers phone answering, email management, client bookings, data cleansing, payroll administration, technical support, and inbound number hosting.

TMC positions itself as an extension of its clients' businesses and brands, integrating with existing operations and sharing the workload rather than acting as a standalone call centre. The company says it attends to detail and streamlines client workflows.

The profile's client section lists management, food and beverages, and government as served verticals, while the company tagline describes TMC as a support partner for every industry.

No Google reviews or client testimonials are listed on the DesignRush profile, so no verified review rating is available. The profile includes a small set of screenshots of the company's work but reports no quantified portfolio results.

Services

  • Phone Answering Services
  • BPO
  • Virtual Assistance
  • Call and Email Management
  • Client Bookings
  • Data Cleansing
  • Payroll Administration
  • Technical Support
  • Inbound Number Hosting

Industries Served

Management Food and Beverages Government

Team Size

100 - 249

Pros

  • Over 40 years of experience, founded in 1974
  • Offers a broad service range beyond phone answering, including payroll, data cleansing, and technical support
  • Acts as an extension of the client's brand and integrates with existing operations

Frequently Asked Questions

The Message Centre provides phone answering, email management, client bookings, data cleansing, payroll administration, technical support, and inbound number hosting.
The Message Centre is headquartered at 41 Northern Road, Heidelberg West, 3081, Australia, and serves as a business support partner for its clients.
The Message Centre was founded in 1974 and has over 40 years of experience in outsourced business support.
The Message Centre employs between 100 and 249 people.
The Message Centre's minimal budget is under $1,000, and its average hourly rate is available on inquiry.
The Message Centre serves clients across many industries, including management, food and beverages, and government.
The Message Centre integrates with existing client operations and acts as an extension of the client's business and brand when handling outsourced processes.
Yes, The Message Centre can host an inbound number as part of its virtual assistance services.
Like other Australian phone answering providers, The Message Centre offers phone and email support, and it also provides back-office services such as payroll administration and data cleansing.
The Message Centre maintains a presence on Facebook, LinkedIn, and Instagram.
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