Mystrika
MetCredit is a debt recovery and commercial collection agency with over 50 years of experience. They are licensed and bonded to collect commercial and consumer debt across Canada and the US. They report delinquent and paid accounts to major credit bureaus.
MetCredit is a Canadian debt recovery and commercial collection agency founded in 1973. With over 50 years of experience, the agency has established itself as a nationwide leader in the debt recovery and commercial collection industries. MetCredit is licensed and bonded to collect commercial and consumer debt in all Canadian provinces and territories, and through MetCredit USA, it also collects throughout the United States. The agency employs between 100 and 249 people and operates offices in Vancouver, Edmonton, Toronto, and Montréal.
The agency reports delinquent and paid accounts to major credit bureaus including TransUnion, Equifax, and Dun & Bradstreet, as well as regional and specialized credit bureaus across Canada. MetCredit's services are categorized under call centers, with a specific expertise in outbound call center operations. The agency serves clients in the financial, telecommunications, and retail industries.
MetCredit's Google rating is 2.6 out of 5.0 based on 172 reviews. Client feedback is mixed: some reviewers report successful debt collection and good customer service, while many others complain about harassment for debts not owed, illegal collection practices, poor communication, and high fees. One client noted that MetCredit charged 25% for forwarding emails but ultimately collected the debt, and after follow-up, the client revised their rating to 5 stars.
The agency's pricing is not publicly listed; interested clients must inquire directly for minimum budget and hourly rate information. MetCredit's long history and nationwide coverage make it a notable option for businesses seeking professional debt recovery services, though potential clients should weigh the mixed review sentiment when considering engagement.
Services
- Call Centers
Industries Served
Team Size
Pros
- Over 50 years of experience in debt recovery
- Licensed and bonded to collect in all Canadian provinces and US
- Reports delinquent and paid accounts to major credit bureaus
- High success rates in debt recovery
Cons
- Multiple complaints of harassment for debts not owed
- Allegations of illegal collection practices in Alberta
- Poor communication and slow response to disputes
- High fees (25%) for minimal effort
Client Review Analysis
Mixed reviews; many complaints about harassment, illegal practices, and poor communication, but some clients report successful debt collection and good customer service.