Line One Contact Centres

Line One Contact Centres provides tailored contact center solutions across Canada, addressing the needs of businesses from small startups to large enterprises. The firm has over 45 years of experience and delivers 24/7 support through multiple channels, including call answering, service desk, and social media management. Its custom approach aligns solutions with each client's unique business requirements and budget.

Founded in 2001, the firm employs between 500 and 999 people and is headquartered in Calgary, Canada. Its minimum project budget is $1,000 to $10,000, with an average hourly rate provided on inquiry. The agency operates as an unclaimed profile on DesignRush.

The firm's service offering centers on BPO and outsourced customer support, with a focus on high-touch and high-volume services that improve customer satisfaction and operational efficiency. Services span 24/7 call answering, service desk operations, and social media management, delivered through an integrated multi-channel approach.

Line One Contact Centres serves healthcare, transportation, finance, utilities, and government organizations, bringing sector-specific knowledge to each engagement. Its dedication to understanding and adapting to specific client needs supports effective problem resolution and seamless customer interactions.

Notable clients include PACE IL, Lube City Corp, and ELPRO Elevators and Lifts. The agency maintains a single Google review rating of 5.0, reflecting strong client satisfaction. The firm focuses on helping clients achieve business goals while upholding a high standard of service quality.