EmpireOne Contact Center

EmpireOne Contact Center is a BPO contact center founded in 2012, headquartered in Toronto, Canada. The agency employs a team of 250 to 499 highly skilled and experienced call center agents, positioning itself as a reliable partner for call handling and customer contact solutions. The agency's minimal budget ranges from $1,000 to $10,000, with an average hourly rate of $10 per hour.

The agency offers a comprehensive suite of services including BPO, call centers, phone answering services, and customer support. Within these categories, EmpireOne provides specialized expertise in back office outsourcing (data entry, document digitization), virtual assistant services, and call center functions such as appointment setting, B2B, collection, healthcare call centers, inbound and outbound calling, telemarketing, and third party verification.

EmpireOne Contact Center serves a diverse range of industries including automotive, finance, health care, media & communications, retail, eCommerce, corporate services, construction, dental, and real estate. The agency works with startups, small businesses, medium businesses, and enterprise or corporate clients, demonstrating flexibility across different business sizes.

The agency's client portfolio includes companies in the real estate, hospitality, and insurance industries. While no specific client names or case studies are provided, the agency's experience across these sectors indicates a broad capability in handling customer contact needs for various business types.

No Google reviews are available for EmpireOne Contact Center on the DesignRush profile, so client sentiment cannot be assessed from that source. The agency's profile emphasizes its skilled team and readiness to provide solutions for all customer needs, suggesting a focus on quality service delivery.