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ECD is a call center and digital marketing agency founded in 2008 and headquartered in Mexico City. The agency offers tailored, comprehensive solutions with personalized treatment and commitment on each project.

ECD is a call center and digital marketing agency founded in 2008 and headquartered at Av. Insurgentes Sur #4128, Col. Tlalpan Del., Mexico City, Mexico. The agency describes itself as an alternate channel for its clients and says it provides comprehensive solutions, personalized treatment, quality, and commitment across each project.

According to its DesignRush profile, ECD has between 100 and 249 employees, an average hourly rate of $100, and a minimum budget listed as "Inquire." The agency maintains a website at ecd.mx and is active on Facebook and LinkedIn.

ECD's DesignRush listing places it under Call Centers, and the profile cites years of experience in call center operations and digital marketing. The agency's client list includes NISSAN, MAPFRE, and Viajes, pointing to work across automotive, insurance, and travel.

ECD has a Google rating of 3.8 based on 275 reviews. The visible Google reviews are largely from former employees and raise concerns about benefits, HR practices, facilities, and working conditions, while one reviewer gives a positive 5.0 rating. These reviews reflect employment experiences rather than client campaign outcomes.

The profile does not publish portfolio metrics or case study results; it includes three project photos and a client list. Buyers evaluating ECD should use the named client references and direct outreach to assess campaign performance.

Services

  • Call Centers

Industries Served

Automotive Insurance Travel

Team Size

100 - 249

Pros

  • Founded in 2008 with 100-249 employees and a Mexico City headquarters
  • Lists major brands including NISSAN and MAPFRE among its clients
  • Offers tailored call center and digital marketing solutions with personalized treatment

Cons

  • Google reviews from former employees cite concerns about benefits, HR practices, and working conditions

Client Review Analysis

Google rating of 3.8 from 275 reviews; visible reviews come mostly from former employees and raise concerns about benefits, HR, and facilities, while one review is positive.

Frequently Asked Questions

ECD provides call center services and digital marketing solutions, offering personalized treatment and comprehensive support tailored to each client's needs.
ECD is headquartered at Av. Insurgentes Sur #4128, Col. Tlalpan Del., Mexico City, Mexico.
ECD was founded in 2008 and has since built experience in call center and digital marketing work.
ECD has 100 to 249 employees, according to its DesignRush profile.
ECD lists an average hourly rate of $100 per hour, with its minimum budget available on request.
ECD lists NISSAN, MAPFRE, and Viajes among its clients.
ECD has a Google rating of 3.8 based on 275 reviews.
ECD also brings digital marketing experience and describes itself as providing comprehensive solutions beyond standard call center work.
ECD can be reached through its website at ecd.mx or via its Facebook and LinkedIn profiles.
ECD's named clients span automotive, insurance, and travel, and the agency positions itself as an alternate channel for client communication.
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