Compare Smiledog vs Extend Communications

Side-by-side comparison of features, pricing, services, ratings and more.

Winner

Smiledog

BPO & Outsourced Support Website

Smiledog is a virtual customer service team providing daytime virtual reception for small businesses and virtual appointment scheduling for healthcare professionals. The agency offers a friendly, welcoming voice to handle client calls and increase revenue opportunities.

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Extend Communications

BPO & Outsourced Support Website

Extend Communications provides telephone answering, email response, and web interaction solutions. They offer inbound call centre and telephone answering services as well as emergency dispatch. The company has been operating since 1956 and serves clients across Canada and the USA.

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Feature Comparison

Attribute	Smiledog	Extend Communications
Category	BPO & Outsourced Support	BPO & Outsourced Support
Rating	Winner +0.9 higher
Location	Halifax, Canada	Brantford, Ontario, Canada
Services	HR Outsourcing Call Centers Phone Answering Services	HR Outsourcing Call Centers Phone Answering Services
Industries	Healthcare Small Business	Real Estate Healthcare Government
Pros	Month-to-month with no long-term commitment Pay-as-you-go billing by the second High quality and consistency praised by clients Friendly and professional virtual receptionists	Family-run for three generations with strong community involvement Well-trained and accredited staff using up-to-date technology No offshore subcontracting ensures quality control
Cons	-	Multiple reports of rude customer service and failure to follow instructions Billing disputes and incorrect dispatches reported by clients
Website	Visit Site	Visit Site

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