Compare Extend Communications vs @liveconx

Side-by-side comparison of features, pricing, services, ratings and more.

Extend Communications

BPO & Outsourced Support Website

Extend Communications provides telephone answering, email response, and web interaction solutions. They offer inbound call centre and telephone answering services as well as emergency dispatch. The company has been operating since 1956 and serves clients across Canada and the USA.

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Winner

@liveconx

BPO & Outsourced Support Website

Contact center outsourcing firm based in Cornwall, Canada, providing inbound and outbound call center services and value-added solutions across multiple communication channels.

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Feature Comparison

Attribute	Extend Communications	@liveconx
Category	BPO & Outsourced Support	BPO & Outsourced Support
Rating		Winner +1.2 higher
Location	Brantford, Ontario, Canada	Cornwall, Canada
Services	Phone Answering Services Call Centers BPO	Phone Answering Services Call Centers BPO
Industries	Real Estate Healthcare Government	Healthcare Education Government
Pros	Family-run for three generations with strong community involvement Well-trained and accredited staff using up-to-date technology No offshore subcontracting ensures quality control	Praised for exceptional receptionist service Proven track record in critical communication moments
Cons	Multiple reports of rude customer service and failure to follow instructions Billing disputes and incorrect dispatches reported by clients	-
Website	Visit Site	Visit Site

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