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Compare Extend Communications vs Clerk-Tech

Side-by-side comparison of features, pricing, services, ratings and more.

Extend Communications Agency logo

Extend Communications

BPO & Outsourced Support Website

Extend Communications provides telephone answering, email response, and web interaction solutions. They offer inbound call centre and telephone answering services as well as emergency dispatch. The company has been operating since 1956 and serves clients across Canada and the USA.

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Winner
Clerk-Tech Agency logo

Clerk-Tech

BPO & Outsourced Support Website

Clerk-Tech is an offshore recruiting and virtual staffing agency headquartered in Toronto, Canada. Founded in 2020, it places skilled full-time employees across accounting, digital marketing, IT, administration, HR, sales, and customer support roles for a fraction of North American hiring costs.

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Feature Comparison

Attribute Extend Communications Clerk-Tech
Category BPO & Outsourced Support BPO & Outsourced Support
Rating
Winner +1.2 higher
Location Brantford, Ontario, Canada Toronto, Ontario, Canada
Services
  • Phone Answering Services
  • Call Centers
  • BPO
  • Offshore Recruiting
  • Virtual Staffing Solutions
  • Phone Answering Services
  • Call Centers
  • BPO
  • Offshore Recruiting
  • Virtual Staffing Solutions
Industries
Real Estate Healthcare Government
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Pros
  • Family-run for three generations with strong community involvement
  • Well-trained and accredited staff using up-to-date technology
  • No offshore subcontracting ensures quality control
  • Fills positions quickly at roughly one quarter of typical North American hiring costs, per client reviews
  • Responsive service with the ability to source quality candidates on short notice
  • Thorough candidate vetting that matches company culture and skills
  • Professional, transparent, and well-organized hiring and interview process
Cons
  • Multiple reports of rude customer service and failure to follow instructions
  • Billing disputes and incorrect dispatches reported by clients
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