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Compare 8x8 vs 1st Bytes

Side-by-side comparison of features, pricing, services, ratings and more.

8x8 Agency logo

8x8

IT Services & Technology Consulting Website

8x8 is a cloud communications platform provider offering voice, video, chat, contact center, and API solutions. It serves medium and enterprise businesses in media, software, and corporate services.

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Winner
1st Bytes Agency logo

1st Bytes

IT Services & Technology Consulting Website

1st Bytes provides IT services including network support, web design, cloud integration, and voice solutions. The agency positions itself as a one-stop technology partner for businesses.

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Feature Comparison

Attribute 8x8 1st Bytes
Category IT Services & Technology Consulting IT Services & Technology Consulting
Rating
Winner +3.0 higher
Location New York City, New York, United States Chattanooga, Tennessee, United States
Services
  • Call Centers
  • Managed Services
  • IT Staffing & Consultation
  • Network & Technology Support
  • Web Design & Mobile Marketing
  • Voice Solutions
  • Cloud System & Data Integration
  • Call Centers
  • Managed Services
  • IT Staffing & Consultation
  • Network & Technology Support
  • Web Design & Mobile Marketing
  • Voice Solutions
  • Cloud System & Data Integration
Industries
Media & Communications Software & IT Services Corporate Services
IT Marketing Advertising
Pros
  • Offers a unified cloud communications platform integrating voice, video, chat, and contact center.
  • Provides real-time business analytics and intelligence across all interactions.
  • Serves enterprise and medium businesses globally with a single global cloud platform.
  • Knowledgeable and thorough in computer technology and programming
  • Provides quality service and helpful support
  • Finds precise and targeted solutions for complex issues
Cons
  • Customer service is difficult to reach and unresponsive according to multiple Google reviews.
  • Hidden fees and automatic contract renewals with high deactivation fees reported by clients.
  • Call quality issues including dropped calls and poor call transfer functionality.
  • One reviewer reported rude behavior and that the agency is not accepting new customers
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