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Compare 8x8 vs HighCloud Solutions

Side-by-side comparison of features, pricing, services, ratings and more.

8x8 Agency logo

8x8

IT Services & Technology Consulting Website

8x8 is a cloud communications platform provider offering voice, video, chat, contact center, and API solutions. It serves medium and enterprise businesses in media, software, and corporate services.

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Winner
HighCloud Solutions Agency logo

HighCloud Solutions

IT Services & Technology Consulting Website

HighCloud Solutions is a St. Paul, Minnesota-based technology firm founded in 2015 that provides HR outsourcing and IT services. The agency focuses on staffing and on using technology to improve operational efficiency and productivity for its clients.

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Feature Comparison

Attribute 8x8 HighCloud Solutions
Category IT Services & Technology Consulting IT Services & Technology Consulting
Rating
Winner +4.0 higher
Location New York City, New York, United States St. Paul, Minnesota, United States
Services
  • Call Centers
  • Managed Services
  • HR Outsourcing
  • IT Services
  • Staffing
  • Call Centers
  • Managed Services
  • HR Outsourcing
  • IT Services
  • Staffing
Industries
Media & Communications Software & IT Services Corporate Services
IT Fintech
Pros
  • Offers a unified cloud communications platform integrating voice, video, chat, and contact center.
  • Provides real-time business analytics and intelligence across all interactions.
  • Serves enterprise and medium businesses globally with a single global cloud platform.
  • Google reviewers describe a strong, flexible work culture.
  • Reviewers highlight opportunities to learn and work on cutting-edge technology projects.
  • Onboarding is described as fair and transparent in Google reviews.
Cons
  • Customer service is difficult to reach and unresponsive according to multiple Google reviews.
  • Hidden fees and automatic contract renewals with high deactivation fees reported by clients.
  • Call quality issues including dropped calls and poor call transfer functionality.
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