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Compare 8x8 vs XCEL Corp

Side-by-side comparison of features, pricing, services, ratings and more.

8x8 Agency logo

8x8

IT Services & Technology Consulting Website

8x8 is a cloud communications platform provider offering voice, video, chat, contact center, and API solutions. It serves medium and enterprise businesses in media, software, and corporate services.

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Winner
XCEL Corp Agency logo

XCEL Corp

IT Services & Technology Consulting Website

XCEL Corp is a global IT consulting firm founded in 1999 and headquartered in Matawan, New Jersey. It provides end-to-end information technology services to small, medium, and large organizations across sectors such as BFSI, telecommunications, technology, energy and utilities, manufacturing, media, and retail. The company employs 250 to 499 people and lists cloud consulting among its services.

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Feature Comparison

Attribute 8x8 XCEL Corp
Category IT Services & Technology Consulting IT Services & Technology Consulting
Rating
Winner +3.7 higher
Location New York City, New York, United States Matawan, New Jersey, United States
Services
  • Call Centers
  • Managed Services
  • Cloud Consulting
  • IT Consulting
  • Professional Services
  • Software Development & Management
  • Enterprise Software Solutions
  • Product Engineering Services
  • Business Intelligence & Data Warehousing
  • Mobility Platform
  • Infrastructure Management
  • Call Centers
  • Managed Services
  • Cloud Consulting
  • IT Consulting
  • Professional Services
  • Software Development & Management
  • Enterprise Software Solutions
  • Product Engineering Services
  • Business Intelligence & Data Warehousing
  • Mobility Platform
  • Infrastructure Management
Industries
Media & Communications Software & IT Services Corporate Services
BFSI Telecommunications & Media Technology Energy & Utilities Manufacturing Media Retail
Pros
  • Offers a unified cloud communications platform integrating voice, video, chat, and contact center.
  • Provides real-time business analytics and intelligence across all interactions.
  • Serves enterprise and medium businesses globally with a single global cloud platform.
  • Named clients include IBM, Adobe, and Amazon.
  • Google reviewers describe a peaceful work environment, good colleagues, and fair compensation.
  • Employee reviewers note the freedom to learn and apply new technologies.
Cons
  • Customer service is difficult to reach and unresponsive according to multiple Google reviews.
  • Hidden fees and automatic contract renewals with high deactivation fees reported by clients.
  • Call quality issues including dropped calls and poor call transfer functionality.
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