Mystrika
CALLFASST delivers call center services using advanced technologies and a team of skilled professionals. The agency manages contact center operations for organizations of various sizes, including international entities. It emphasizes openness, adaptability, and prompt client responses.
CALLFASST is a call center services provider founded in 1999, headquartered in Santiago de Querétaro, Mexico. The agency employs over 1,000 professionals and focuses on delivering exceptional call center services through advanced technologies and a skilled, trained team. Its work philosophy emphasizes openness, adaptability, and meeting high customer standards.
The agency manages contact center operations for organizations of various sizes, including international entities. CALLFASST leverages state-of-the-art information and communication technologies to handle client needs efficiently. It also prioritizes building strong client relationships and maintaining environmental and social responsibility.
CALLFASST's core service is call centers, with expertise in inbound, outbound, and telemarketing. The agency serves clients across manufacturing, small business, and fintech industries. Its large team and technology-driven approach allow it to handle diverse contact center requirements.
Client feedback on Google is mixed, with a 4.0 rating from 372 reviews. Positive reviews highlight a pleasant working environment and satisfactory service, while negative reviews cite unresponsiveness and difficulty obtaining information about telemarketing services. The agency states it ensures prompt responses to client needs.
CALLFASST does not publicly list pricing or hourly rates; interested clients must inquire directly. The agency's long history and substantial workforce position it as a significant player in the call center outsourcing market, particularly for organizations seeking scalable contact center solutions.
Services
- Call Centers
Industries Served
Team Size
Pros
- Committed to exceptional call center services with advanced technologies
- Skilled and trained professional team
- Open and adaptable work philosophy
- State-of-the-art information and communication technologies
- Prompt responses to client needs
Cons
- Some Google reviewers reported difficulty reaching the agency for telemarketing inquiries
Client Review Analysis
Mixed Google reviews; some praise the workplace and service, while others cite unresponsiveness.