Arise Virtual Solutions operates a technology platform that connects brands with a network of home-based service partners to provide customer care, call center, and phone answering services. Founded in 1994, the company serves small and medium businesses across healthcare, retail, and insurance industries.
Arise Virtual Solutions was founded in 1994 and operates a technology platform that connects major brands with a network of independent, home-based service partners. The company describes its platform as disruptive, enabling brands to access a previously untapped network of small business owners and their agents. The Arise Platform provides state-of-the-art security, brand advocates, and on-demand flexible capacity to handle sudden or seasonal volume changes.
The company is headquartered at 3450 Lakeside Drive, Miramar, Florida 33027, United States. It employs between 250 and 499 people. Both the minimum budget and average hourly rate are listed as "Inquire," meaning potential clients must contact the company directly for pricing details. Arise Virtual Solutions serves small businesses and medium businesses.
Arise Virtual Solutions offers phone answering services and call center operations. Its areas of expertise include inbound and outbound call handling, telemarketing, and third-party verification. The company's platform is designed to create exceptional customer experiences that increase sales, improve loyalty, and speed customer growth.
The agency works with clients in the healthcare, retail, and insurance industries. It has served a range of brands, though specific client names are not listed on the profile. The company's network of work-from-home Service Partners provides customer care on behalf of these brands.
Google reviews for Arise Virtual Solutions are mixed, with an overall rating of 2.5 out of 5 based on 99 reviews. Positive feedback highlights the flexibility of remote work and schedule control. Negative reviews frequently cite unpaid training, low pay, management problems, and contract termination without notice. One reviewer mentioned an active class action lawsuit regarding unpaid training.
The company's portfolio includes images of its platform interface, but no specific case studies or measurable results are provided on the profile. Arise Virtual Solutions maintains a Facebook and LinkedIn presence for further engagement.
Services
- Phone Answering Services
- Call Centers
- Inbound
- Outbound
- Telemarketing
- Third Party Verification
Industries Served
Team Size
Pros
- Flexible work-from-home opportunities for agents with schedule control
Cons
- Unpaid training and low pay cited in multiple Google reviews
Client Review Analysis
Mixed reviews on Google; some agents appreciate flexibility, but many cite unpaid training, low pay, and management problems.