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A Better Call BPO & Outsourced Support agency logo

A Better Call

BPO & Outsourced Support Canton, Boston, Massachusetts, United States
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A Better Call specializes in appointment setting and telemarketing services. The agency has consistently achieved a 10% meeting ratio from qualified lists. It emphasizes a proactive approach rather than relying on prospect responsiveness.

A Better Call is a call center and digital marketing agency founded in 1995 and headquartered in Canton, Boston, Massachusetts. The agency employs between 50 and 99 people and specializes in appointment setting, telemarketing, survey services, and lead generation. It operates with a proactive outreach philosophy, emphasizing persistent follow-up rather than reactive methods.

The agency's core expertise lies in appointment setting, where it has consistently achieved a 10% meeting ratio from qualified client lists. A Better Call adheres to four principles: Professionalism, Presentation, Persuasion, Persistence, and Integrity. The agency believes that relying on prospects to be proactive leads to missed opportunities, so it maintains consistent outbound contact.

A Better Call offers services in two main categories: call centers and digital marketing. Under call center expertise, it provides appointment setting, survey services, and telemarketing. Under digital marketing expertise, it focuses on lead generation. The agency serves clients across the IT, financial, and construction industries.

The agency's minimum budget and average hourly rate are listed as "Inquire," meaning pricing is determined on a per-project basis. No Google reviews are available on the agency's DesignRush profile, so client sentiment cannot be assessed from that source. The agency's portfolio includes images of its operations, but no specific client results or case studies are detailed on the profile.

A Better Call is best suited for companies that need a dedicated, proactive outbound calling partner to fill calendars with qualified appointments. Its long history and consistent methodology make it a reliable choice for organizations in technology, finance, and construction sectors.

Services

  • Call Centers
  • Digital Marketing
  • Appointment Setting
  • Survey Services
  • Telemarketing
  • Lead Generation

Industries Served

IT Financial Construction

Team Size

50 - 99

Pros

  • Consistent 10% meeting ratio from qualified lists
  • Proactive outreach approach
  • Specialized in appointment setting and telemarketing

Frequently Asked Questions

A Better Call provides call center services including appointment setting, survey services, telemarketing, and digital marketing with lead generation.
The agency employs between 50 and 99 people.
The headquarters is at 17 Draper St, Canton, Boston, Massachusetts, United States.
A Better Call works with clients in the IT, financial, and construction industries.
The agency uses a proactive method, working from qualified lists to achieve a consistent 10% meeting ratio.
Both the minimum budget and average hourly rate are listed as inquire, meaning potential clients must contact the agency for pricing.
The agency was founded in 1995.
No Google reviews are available for the agency on its DesignRush profile.
The agency focuses on proactive outbound calling rather than waiting for prospects to return calls or visit websites.
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