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A Better Connection is a phone answering and call center services provider headquartered in Gilbert, Arizona. Founded in 2000, the company delivers 24/7 answering services from secure facilities.
A Better Connection is a phone answering and call center services provider headquartered at 20 West Juniper Ave., Gilbert, Arizona. The company was founded in 2000 and positions itself as the first voice and impression for client businesses, promising reliable 24/7 answering services from secure facilities.
The agency employs fewer than 49 people. Its DesignRush profile is unclaimed, and both minimum budget and average hourly rate are listed as inquire, meaning pricing is available on request.
A Better Connection offers personalized phone answering services and dedicated call center services. Local agents use current technology to answer, catalog, and dispatch calls and messaging protocols, managing real-time updates to schedules, users, contact information, and escalation procedures. The team maintains detailed documentation of all calls so clients can review interaction history before responding to a contact request or message.
The company primarily serves real estate, healthcare, and legal industry clients, as indicated on its profile.
On Google, A Better Connection averages 4.7 stars from three reviews. One published review from Tammy Knoll, dated March 2017, described the team as very nice people.
The profile does not include a portfolio, case studies, or measurable results; no representative client work is published.
Services
- Phone Answering Services
- Call Center Services
Industries Served
Team Size
Pros
- Offers reliable 24/7 answering services from secure facilities
- Local agents use current technology to answer, catalog, and dispatch calls with real-time updates
- Maintains detailed documentation of all calls for client review
Client Review Analysis
A Better Connection averages 4.7 stars across three Google reviews; published sentiment praises the team as very nice people.