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Alliance Communications BPO & Outsourced Support agency logo

Alliance Communications

BPO & Outsourced Support New York City, New York, United States
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Alliance Communications is a 24/7 live answering service provider founded in 1987. The agency offers call center and phone answering services including virtual receptionist, after-hours support, and HIPAA-compliant solutions. It serves small and medium businesses across real estate, hospitality, and legal industries.

Alliance Communications is a 24/7 live answering service provider founded in 1987. The agency operates from its headquarters in New York City and maintains additional locations in Chicago, Los Angeles, Dallas, San Francisco, Tucson, Richmond, Salt Lake City, Cincinnati, and Orlando. It employs under 49 staff and does not publicly disclose minimum budgets or hourly rates, requiring prospective clients to inquire for pricing.

The agency offers a range of call center and phone answering services, including virtual receptionist, after-hours support, doctor triage and scheduling, emergency service lines, order inquiry help desks, and HIPAA-compliant communication. It also provides SMS/text with reply and secure iPad messaging for clients. Alliance Communications has worked across dozens of industries, adding new diverse companies on a regular basis.

Alliance Communications specializes in call center expertise and phone answering services expertise. Its specific areas of expertise include virtual receptionist, after-hours support, plumbers, and property management. The agency serves clients in the real estate, hospitality, and legal industries, and works with small and medium businesses.

The agency's client base includes national grocers, medical practices, law firms, HVAC companies, and major websites and companies requiring order inquiry and help desk support. Alliance Communications positions itself as a first line of defense for lawyers and provides emergency service lines for AC repair and other urgent needs.

No Google reviews are available for Alliance Communications at this time. The agency's portfolio includes images of its operations, but no specific client results or case studies are listed on its DesignRush profile.

Services

  • Call Centers
  • Phone Answering Services

Industries Served

Real Estate Hospitality Legal

Team Size

Under 49

Pros

  • Long-established since 1987 with experience across dozens of industries
  • Offers HIPAA-compliant services for medical practices
  • Provides 24/7 live answering with SMS and secure messaging

Frequently Asked Questions

Alliance Communications provides 24/7 live answering, virtual receptionist, after-hours support, doctor triage and scheduling, emergency service lines, order inquiry help desks, and HIPAA-compliant communication with SMS and secure iPad messaging.
The agency works with real estate, hospitality, legal, medical, grocery, and HVAC industries, among others, and adds new diverse companies regularly.
Alliance Communications was founded in 1987, giving it over three decades of experience in call center and phone answering services.
Pricing details are available upon inquiry; the agency does not publicly list minimum budgets or hourly rates.
Yes, the agency provides HIPAA-compliant answering services suitable for medical practices, including doctor triage and scheduling.
The agency supports SMS/text with reply and allows clients to receive messages securely on an iPad.
The headquarters is at 244 Fifth Avenue Suite C-290, New York City, New York, with additional locations in Chicago, Los Angeles, Dallas, San Francisco, Tucson, Richmond, Salt Lake City, Cincinnati, and Orlando.
The agency primarily serves small and medium businesses across various industries.
Yes, it offers emergency service lines for AC repair and other urgent needs, acting as a first line of defense for lawyers and other professionals.
Interested businesses can visit the agency's website or contact them directly to discuss specific needs and obtain a customized quote.
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