Agile Pro Solutions

Agile Pro Solutions (APS) is a business process outsourcing firm founded in 2019 with the goal of bringing European professionals to American companies. The company is headquartered in Boca Raton, Florida, and operates with a team of 100 to 249 employees. APS focuses on providing cost-effective solutions to growing US businesses by leveraging high-skilled English-speaking talent located in North Macedonia.

The agency emphasizes complete transparency in the onboarding process, from talent selection through hiring and onboarding. It invests in continuous employee improvement through training and upskilling, which contributes to a high retention rate. The average hourly rate is $14, and the minimum budget is listed as Inquire.

Agile Pro Solutions offers a range of BPO services including back office outsourcing, logistics, research, sales and business development, transport and logistics services, project coordination and management, IT support, data entry and analysis, insurance underwriting, and customer care. The agency's areas of expertise are concentrated in BPO, with specific strengths in back office outsourcing, logistics, and research.

The company serves clients in the electronics, energy and mining, manufacturing, and retail industries. Its client types include small businesses and medium businesses. Notable clients include Fox Logistics, Corporate Client Services, and Florida Smart Energy.

Agile Pro Solutions has received positive feedback from clients. One Google review gives a perfect 5.0 rating, and two DesignRush reviews also rate the agency 5.0. Clients have praised the agency's ability to deliver clear insights, maintain high caliber work, and quickly onboard new team members. One review from a construction industry client noted that APS bolsters capacity to deliver clear insights and maintain precise attention to detail. Another review from a transportation client highlighted APS as a steadfast and valued partner.

The agency's team includes key personnel such as Katerina Mitrovska (HR/Onboarding Manager), Antonije Teofilovik (Head of Transport and Logistics Department), Nikola Gjurovski (Head of Project Management Office), and Sasha Katalinic (Chief Operations Officer). The team's expertise supports the agency's commitment to quality and client satisfaction.