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Advantage Reserve BPO & Outsourced Support agency logo

Advantage Reserve

BPO & Outsourced Support New York City, New York, United States
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Advantage Reserve provides high-quality central reservations services to the hospitality industry. The agency serves independent hotels and management companies with voice reservation and website booking services, operating 24/7.

Advantage Reserve is a central reservations and customer support agency founded in 2007, headquartered in New York City. The agency focuses exclusively on the hospitality industry, providing 24/7 voice reservation services and website booking support to independent hotels and management companies. With over 25 years of combined hospitality experience, the agency customizes solutions to reduce internal costs, optimize conversions, and increase revenue for its clients.

The agency employs fewer than 49 team members and does not publicly disclose minimum budgets or hourly rates, requiring potential clients to inquire directly for pricing. Advantage Reserve operates a central reservation office that services customers and guests around the clock, seven days a week. The agency's tagline, "The Hospitality Guest Experience Perfected," reflects its commitment to delivering high-quality guest interactions.

Advantage Reserve's core services include phone answering services, digital marketing, and call center operations. Within digital marketing, the agency specializes in lead generation to help hospitality businesses attract and convert potential guests. The agency's expertise is concentrated on the hospitality sector, serving small and medium-sized businesses.

The agency has worked with clients in the real estate, hospitality, and travel industries. While no specific client names are listed, the portfolio includes properties and brands that require customized reservation and customer support solutions. Advantage Reserve tailors its approach to individual properties or brands, aiming to fit specific needs and improve operational efficiency.

No Google reviews are available for Advantage Reserve, so client sentiment cannot be assessed from that source. The agency's DesignRush profile does not include any user-submitted reviews. However, the agency's long tenure in the industry and focus on hospitality suggest a specialized, experienced approach.

Advantage Reserve's portfolio images on DesignRush show examples of its work, though no detailed case studies or performance metrics are provided. The agency's emphasis on reducing internal costs and increasing revenues indicates a results-oriented approach for hospitality clients.

Services

  • Phone Answering Services
  • Digital Marketing
  • Call Centers

Industries Served

Hospitality

Team Size

Under 49

Pros

  • Over 25 years of hospitality experience
  • Customizes solutions to reduce internal costs and increase revenues

Frequently Asked Questions

Advantage Reserve offers phone answering services, digital marketing, and call center solutions focused on the hospitality industry.
The agency was founded in 2007 and has over 25 years of hospitality experience.
Advantage Reserve is headquartered at 56 W. 45th St., Suite 1500, New York City, New York 10036, United States.
Pricing details are available upon inquiry; the agency does not publicly list minimum budgets or hourly rates.
Advantage Reserve primarily serves the hospitality industry, including independent hotels, management companies, and travel businesses.
Yes, the agency works with small businesses and medium businesses in the hospitality sector.
The agency helps reduce internal costs, optimize conversion rates, and increase revenues through customized reservation and customer support solutions.
The central reservation office provides 24/7 customer support via voice reservation services and website booking services.
The agency has served clients in the real estate, hospitality, and travel industries.
Advantage Reserve specializes exclusively in hospitality, offering over 25 years of industry-specific experience and tailored solutions.
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