Mystrika
YLFR, also known as YourLawfirmReception, provides outsourced telephone answering and PA services from Highworth, Wiltshire, United Kingdom. Founded in 2014, the agency focuses on Solicitors' Regulation Authority-compliant support and client confidentiality for the legal, retail, and business sectors.
YLFR, also known as YourLawfirmReception, is an outsourced telephone answering and PA services provider based at 6 Blackworth Court, Highworth, Wiltshire, SN6 7NS, United Kingdom. The agency was founded in 2014 and employs fewer than 49 people. Its DesignRush profile is unclaimed, and the agency directs clients to its website at yourlawfirmreception.co.uk.
The agency positions its service around the Solicitors' Regulation Authority's standards for outsourcing operational functions critical to legal activities. YLFR states that it has researched what the SRA requires and what is needed to keep clients compliant, and it treats itself as equally bound by the duty of client confidentiality.
YLFR's contract includes an explicit confidentiality undertaking, provision for supervision, review and improvement of services, explicit authority for the SRA to inspect records, and a named person responsible for managing the account with reports delivered as agreed. These provisions are tailored to law firms that outsource reception and administrative support.
The agency lists phone answering services as its core offering and serves the legal industry, retail industry, and the wider business sector. No Google reviews appear on the profile, and the numeric ratings shown on the page belong to other agencies listed in the "More Agencies Like YLFR" section.
No portfolio, case studies, or measurable client results are published in the profile, and pricing details are offered only on request. YLFR's main differentiation is its SRA-focused compliance framework for confidential telephone answering and PA support.
Services
- Phone Answering Services
Industries Served
Team Size
Pros
- Systems and processes are designed to keep client information confidential, with an explicit confidentiality undertaking in the contract
- Contract provides for supervision, review and improvement of services and a named person responsible for managing the account
- Gives the Solicitors' Regulation Authority explicit authority to inspect records and allows reports to be delivered as agreed