Perfect Reception is a UK-based phone answering service founded in 2015. It provides flexible and scalable outsourcing services to reduce costs and improve service. The company is known for its commitment to client success.
Perfect Reception is a UK-based phone answering service founded in 2015. The company focuses on reducing client costs and providing excellent service through flexible and scalable outsourcing. It is headquartered at 26 Harmer Street, Gravesend, DA12 2AX, United Kingdom.
The company has under 49 employees, with minimum budget and hourly rate available on inquiry. Perfect Reception specializes in phone answering services, handling calls and messages for businesses. The team is trained to understand each client's products and services, enabling confident and professional call handling.
Perfect Reception serves retail, healthcare, and small business industries. Clients include Abi's Hair Salon, a financial company, and The Personnel Dept. The company is known for its commitment to client success and its ability to act as an extension of a client's own office team.
Perfect Reception holds a 5.0 rating on Google from 53 reviews. Clients praise the professional and friendly service, with many describing the team as an extension of their own office. Onboarding is highlighted as smooth and helpful, with call scripts refined to match each client's tone and processes.
While specific results are not detailed, clients report improved call management and peace of mind. Some clients are exploring additional services with the company, indicating high satisfaction and ongoing engagement.
Services
- Phone Answering Services
Industries Served
Team Size
Pros
- Excellent onboarding process led by Lynda
- Professional and friendly call handling
- Flexible and scalable services
- Well-trained staff who understand client businesses
Client Review Analysis
Clients praise the professional and friendly service, with many describing the team as an extension of their own office. Onboarding is highlighted as smooth and helpful.