Mystrika
Wecall AB is a Swedish contact center company founded in 2004, providing telephone answering services in Swedish, Finnish, Norwegian, Spanish, and English. The company serves clients in Sweden, the Nordic countries, and parts of Europe from offices in Sundsvall, Umeå, Östersund, and Stockholm.
Wecall AB is a Swedish contact center company founded in 2004 by Niklas Thorén, with its head office in Sundsvall. The company reports a team size of 50 to 99 employees, while its overview mentions about 25 staff, and it serves customers in Sweden, the Nordic countries, and parts of Europe.
Wecall AB delivers telephone answering services in Swedish, Finnish, Norwegian, Spanish, and English. The company positions accessibility as a competitive advantage, noting that one in three companies loses business due to poor answering service and annoying telephone queues, and it answers the phone for both small and large companies.
The company operates offices in Sundsvall, Umeå, Östersund, and Stockholm, with the head office located at Rådhusgatan 19, Sundsvall. Its listed clients include Bilbolaget, ELTEL, and ICA.
Wecall AB holds a 3.5 Google rating from 13 reviews. Positive feedback mentions nice staff and premises, while negative reviews cite rude phone behavior, calls ending after a couple of rings, and concerns about how employees are treated. Minimum budget and hourly rate details are available on request.
Services
- Call Centers
Team Size
Pros
- 'Delivers telephone services in five languages': 'Swedish, Finnish, Norwegian, Spanish, and English'
- 'Operates offices in four Swedish cities': 'Sundsvall, Umeå, Östersund, and Stockholm'
- Serves clients across Sweden, the Nordic countries, and parts of Europe
- Established in 2004 with named clients including Bilbolaget, ELTEL, and ICA
Cons
- Google reviews include complaints about phone etiquette and employee treatment
- Mixed Google rating of 3.5 from 13 reviews
Client Review Analysis
Google reviews are mixed, with a 3.5 rating from 13 reviews. Positive comments note nice staff and premises, while negative reviews cite rude phone behavior, early hang-ups, and concerns about how employees are treated.