Releasy is a Swedish phone answering services provider founded in 1984 and headquartered in Stockholm. The company focuses on cost efficiency and increased customer value in every customer contact, serving the IT, retail, and real estate industries.
Releasy is a Swedish phone answering services company founded in 1984, with headquarters at Pipers väg 28 in Stockholm. The company employs between 500 and 999 people and maintains an unclaimed profile on DesignRush, meaning the listing has not been verified by the agency itself.
The company positions itself as an innovator that drives industry development together with its customers, emphasizing cost efficiency and increased customer value in every customer contact. Releasy describes itself as solution-oriented and responsive, treating clients' customers as its own to be proactive and identify opportunities. The stated goal is for clients and their customers to always receive the best customer experience.
Releasy's core service offering is phone answering services. The company does not publish its minimum budget or average hourly rate, instead asking prospective clients to inquire for pricing details.
The agency serves clients across the IT, retail, and real estate industries. Its social presence includes Facebook, LinkedIn, and Instagram profiles under the Releasy name.
Releasy holds a 3.4 out of 5 rating from 37 Google reviews. The visible reviews are predominantly critical, with complaints about dropped calls, rude staff, and working conditions, alongside a single 5-star review praising the service. No portfolio or representative client results are shown on the profile, with placeholder images in place of project examples.
Services
- Phone Answering Services
Industries Served
Team Size
Pros
- Solution-oriented and responsive in every customer contact
- Treats clients' customers as their own to be proactive and spot opportunities
- Focuses on cost efficiency and increased customer value
Cons
- Google reviews cite rude staff, dropped calls, and staff retention problems
Client Review Analysis
Google reviews average 3.4 out of 5 from 37 reviews; visible reviews are mostly critical, citing dropped calls, rude staff, and working conditions, with one 5-star review.