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Compare Wecall AB vs PEC

Side-by-side comparison of features, pricing, services, ratings and more.

Winner
Wecall AB Agency logo

Wecall AB

BPO & Outsourced Support Website

Wecall AB is a Swedish contact center company founded in 2004, providing telephone answering services in Swedish, Finnish, Norwegian, Spanish, and English. The company serves clients in Sweden, the Nordic countries, and parts of Europe from offices in Sundsvall, Umeå, Östersund, and Stockholm.

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PEC Agency logo

PEC

BPO & Outsourced Support Website

Swedish telephone answering service acting as a remote reception, handling customer service, support, and order receipt for small and large companies.

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Feature Comparison

Attribute Wecall AB PEC
Category BPO & Outsourced Support BPO & Outsourced Support
Rating
Winner +2.5 higher
Location Sundsvall, Sweden Mariestad, Sweden
Services
  • Call Centers
  • Phone Answering Services
  • Call Centers
  • Phone Answering Services
Industries
-
Legal IT Real Estate
Pros
  • 'Delivers telephone services in five languages': 'Swedish, Finnish, Norwegian, Spanish, and English'
  • 'Operates offices in four Swedish cities': 'Sundsvall, Umeå, Östersund, and Stockholm'
  • Serves clients across Sweden, the Nordic countries, and parts of Europe
  • Established in 2004 with named clients including Bilbolaget, ELTEL, and ICA
  • Acts as a remote reception answering calls with the client's company name
  • Handles customer service, support, and order receipt
  • Suited to both small companies without a receptionist and large companies needing reception relief
Cons
  • Google reviews include complaints about phone etiquette and employee treatment
  • Mixed Google rating of 3.5 from 13 reviews
  • Google reviewers report persistent calling that continues even after blocking the number
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