Virtual Head Office

Virtual Head Office is a Leeds-based provider of outsourced administrative and call center support, founded in 2010. The agency positions itself as a virtual extension of a client's team, taking on tasks that business owners lack time, skills, or desire to handle themselves. Its stated goal is to let clients focus on the work they went into business to do and can earn from.

The agency employs fewer than 49 people, with minimum budget and hourly rate both listed as inquire. Clients pay only for the work performed, which the agency says is more cost effective than hiring full-time staff, and the team is available to support businesses every working day of the year with no holidays or sick days. Virtual Head Office also offers a package builder tool that lets clients create a custom support package.

Virtual Head Office lists call centers as its primary service category. All departments work together under one virtual roof, and clients deal directly with the business owner rather than being passed between different department contacts. The team works behind the scenes to keep client businesses running effectively.

The agency serves the IT, small business, and fintech industries. Its headquarters are located at Suite 1, 5th Floor, 31/32 Park Row, Leeds, LS1 5JD, United Kingdom.

Google reviews average 4.3 out of 5 from six reviews. Positive reviewers describe the experience as amazing, organized, and reliable, with fantastic support and effortless online signup, and postal mail handled correctly and on time. One reviewer reported disorganization, difficulty reaching staff, and a non-working email address.