UK-based multi-award winning virtual assistant and virtual reception service provider offering bespoke support packages for small and medium businesses.
The VA Team is a UK-based, multi-award winning virtual assistant and virtual reception service provider founded in 2013. The agency offers a wide range of virtual services including professional typing, telephone answering, virtual receptionist, and virtual PA services. The VA Team is headquartered in Bracknell, Berkshire, and serves clients across the United Kingdom.
The agency operates with a team of under 49 employees and maintains a minimum project budget under $1,000 with an average hourly rate of $30. The VA Team has been recognized for its commitment to delivering a personal touch through bespoke support packages that help businesses streamline their administration and reclaim time.
The VA Team specializes in call center services and phone answering services. They provide virtual reception and virtual assistant support tailored to small and medium businesses. Their services are designed to give clients the hours back needed to focus on growing their business while maintaining professional client communication.
The agency serves clients in the beauty, health care, and corporate industries. They work primarily with small and medium businesses, offering flexible support packages that can be customized to specific operational needs.
Client reviews on Google give The VA Team a 5.0 rating. Reviewers consistently highlight the agency's professionalism, efficiency, and responsiveness. Clients report that The VA Team handles calls promptly and courteously, reduces missed calls, and improves overall client satisfaction. Many reviewers note that the team feels like an extension of their own business.
The VA Team has a strong track record of delivering reliable and proactive support. Clients appreciate the agency's ability to grasp requirements quickly and deliver ahead of schedule. The agency's focus on clear communication and going the extra mile has earned them repeat business and strong referrals.
Services
- Call Centers
- Phone Answering Services
Industries Served
Team Size
Pros
- Professional, efficient, and responsive service praised by clients
- Reliable, proactive, and willing to go the extra mile
- Excellent communication and client service, often finishing ahead of schedule
Client Review Analysis
Google reviews highlight professionalism, efficiency, and excellent client service; clients report improved satisfaction and reduced missed calls.