Global call center outsourcing enterprise founded in 2003 and headquartered in Needham, Massachusetts, with business units worldwide. Serves small businesses with BPO and call center services.
Vcall Global is a global call center outsourcing enterprise founded in 2003. The company's nerve center is in the United States, with business units operating in different parts of the world. Its headquarters are located at 75 Second Avenue Suite 620, Needham, Massachusetts 02494.
According to its DesignRush profile, Vcall Global employs fewer than 49 people. The minimum budget and average hourly rate are listed as inquire, so prospective clients must contact the agency directly for pricing. The agency's website is https://www.vcallglobal.com/.
Vcall Global specializes in BPO and call center services. Its BPO expertise covers back office outsourcing, data entry, and medical billing, while its call center expertise covers outbound and telemarketing. The profile also lists inbound services, email support, customer retention, technical support, data analytics, and billing and OSS support.
The agency's listed client type is small businesses. It positions itself as serving business affiliates across various industry segments.
The DesignRush profile does not include Google reviews or verified client ratings for Vcall Global, and the agency has not published portfolio results or case studies on the profile page. The profile does feature several photos of the agency's operations.
Services
- BPO
- Call Centers
- Back Office Outsourcing
- Data Entry
- Medical Billing
- Outbound
- Telemarketing
- Inbound Services
- Email Support
- Customer Retention
- Technical Support
- Data Analytics
- Billing & OSS
Team Size
Pros
- Founded in 2003, giving the agency over two decades of experience in the customer service domain.
- Operates globally through business units in different parts of the world with its nerve center in the United States.
- Offers a broad BPO and call center range including medical billing, data entry, back office outsourcing, and telemarketing.