Unity4 Holdings is a global BPO and call center company founded in Australia in 2000. It employs over 800 people worldwide and operates a 100% work-from-home model. The company provides call center and BPO services to clients in construction, healthcare, and retail industries.
Unity4 Holdings is a global BPO and call center company founded in Australia in 2000. The company is privately owned by its original shareholders and employs more than 800 people worldwide. Its headquarters are located in Surry Hills, NSW, Australia, with additional offices in Vancouver, Canada, and Bridgnorth and Birmingham in the United Kingdom.
The company operates a 100% work-from-home model, which it describes as a critical differentiator. All phone operators are hired on an employee basis rather than as private contractors, a practice that Unity4 Holdings credits with helping it navigate a disrupted marketplace. The business approach is designed for delivering sales in a post-pandemic working world.
Unity4 Holdings provides call center and BPO services, with a focus on sales and fundraising. The company is a major global title fundraiser and has offices in Australia, New Zealand, the United Kingdom, and North America. Its underpinning technology, RapportCMS, is sold under license by Optus.
The company serves clients in the construction, healthcare, and retail industries. While the profile lists these client industries, no specific client names or portfolio results are provided. Unity4 Holdings does not have any Google reviews listed on its DesignRush profile, so no review sentiment is available.
With a team size of 1000 and up, Unity4 Holdings positions itself as a large-scale provider of remote call center and BPO services. Its minimum budget and hourly rate are listed as "Inquire," meaning potential clients must contact the company directly for pricing details.
Services
- Call Centers
- BPO
Industries Served
Team Size
Pros
- All phone operators are hired as employees, not private contractors
- Operates a 100% work-from-home model
- Privately owned by original shareholders