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Trulioo BPO & Outsourced Support agency logo

Trulioo

BPO & Outsourced Support Vancouver, BC, Canada
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Trulioo is a global identity verification platform that helps businesses comply with AML regulations, verify customer identities, and reduce fraud. Founded in 2011, it provides access to over 5 billion identities worldwide.

Trulioo is a global identity verification platform founded in 2011. The company provides a comprehensive platform that helps businesses comply with Anti-Money Laundering (AML) regulations, verify customer identities, and reduce fraud. Trulioo offers access to over 5 billion identities across the globe, making it one of the most extensive identity verification services in the world.

The company is headquartered in Vancouver, Canada, and employs between 50 and 99 people. Trulioo's average hourly rate is listed at $1/hr, and the minimum budget requires an inquiry. The platform is trusted by financial institutions, e-commerce platforms, and other industries requiring robust verification processes.

Trulioo's services are categorized under call centers, and the company serves the crypto, finance, and fintech industries. Client types include small businesses, medium businesses, and enterprise/corporate clients. Notable clients include PSI-Pay, Koho, and Etoro.

Google reviews give Trulioo a rating of 4.3 out of 5 from 16 reviews. Positive reviews highlight the company's global leadership in identity verification and its great employees. Negative reviews report high customer friction, problems with international verification, and disputes over refunds. Some clients have expressed dissatisfaction with the outsourced software used for international clients.

Trulioo's portfolio includes partnerships with major financial and fintech companies, demonstrating its capability to handle large-scale identity verification needs. The platform's extensive identity coverage and AML compliance features make it a strong choice for regulated industries.

Services

  • Call Centers

Industries Served

Crypto Finance Fintech

Team Size

50 - 99

Pros

  • Global leader in identity verification with access to over 5 billion identities
  • Trusted by financial institutions, e-commerce platforms, and other regulated industries
  • Comprehensive platform for AML compliance and fraud reduction

Cons

  • Some clients report high customer friction and difficulties with international verification processes

Client Review Analysis

Mixed reviews; some praise the platform's global reach, while others report significant customer friction and refund disputes.

Frequently Asked Questions

Trulioo provides identity verification services including AML compliance, customer identity verification, and fraud reduction through a global platform.
Trulioo serves the crypto, finance, and fintech industries, as well as other sectors requiring robust verification processes.
Trulioo requires potential clients to inquire for pricing; the average hourly rate is listed at $1/hr.
Trulioo has between 50 and 99 employees.
Trulioo is headquartered at 400114 E. Fourth Ave, Vancouver, BC V5T 1G2, Canada.
Trulioo has a Google rating of 4.3 out of 5 based on 16 reviews.
Yes, Trulioo serves small businesses, medium businesses, and enterprise/corporate clients.
Some clients report high customer friction and difficulties with international verification, as well as issues with refunds.
Trulioo is recognized as a global leader in identity verification with access to over 5 billion identities and trusted by financial institutions.
Trulioo was founded in 2011.
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