Mystrika
Telstra Health is a digitally-enabled healthcare company founded in 2013 and headquartered in Melbourne, Australia. It provides phone answering and call center services along with clinical and administrative systems, health data analytics, population health solutions, information exchange, and telehealth solutions for Australian care providers.
Telstra Health is a digitally-enabled healthcare company founded in 2013 and headquartered at 222 Lonsdale Street, Melbourne, Australia. Its stated purpose is to improve lives through digitally-enabled care and to realise a connected and improved digital health experience for the community.
The company is listed on DesignRush in the call centers and phone answering services categories. It employs 1000 or more people, and its minimum budget and average hourly rate are listed as available on inquiry.
Telstra Health works with care providers in the hospital, health service, pharmacy, and aged and disability care sectors. Its offerings include clinical and administrative systems, health data analytics, population health solutions, information exchange services, and telehealth and consumer solutions that help clinicians deliver care in new ways.
The client list includes Mackay Base Hospital Queensland, Kyra Clinical, and Metro South Hospital. These client names appear on the DesignRush profile; no detailed case studies or quantified results are published there.
Telstra Health holds a 4.2 out of 5 Google rating from 20 reviews. Displayed reviews include praise such as "Great service" and "Great place to work," alongside critical reviews citing product reliability issues and concerns about training quality for new staff.
Services
- Phone Answering Services
- Call Centers
Industries Served
Team Size
Pros
- Works across hospital, health service, pharmacy, and aged and disability care sectors
- Provides in-house clinical systems, health data analytics, population health solutions, and telehealth offerings
- Large 1000-plus employee team in operation since 2013
Cons
- Some Google reviewers report concerns with product reliability and training support
Client Review Analysis
Google rating of 4.2 from 20 reviews; positive reviews praise service and workplace culture, while negative reviews cite product reliability and training concerns.