Swedish telephone answering service acting as a remote reception, handling customer service, support, and order receipt for small and large companies.
PEC is a Swedish telephone answering service provider headquartered at Stockholmsvägen 57, Mariestad, 542 33, Sweden. Founded in 2013, the company employs between 50 and 99 people and positions itself as a remote reception for clients.
PEC's core service is telephone answering. Clients forward their telephony traffic to PEC's exchange, and PEC answers calls using the client's company name, provides information, and takes messages as if sitting in the client's office. The service can cover all or parts of customer service, support, and order receipt.
The service is positioned for both small companies without a receptionist and large companies needing relief for their own reception. PEC lists legal, IT, and real estate as its client industries.
PEC's minimum budget and average hourly rate are listed as "Inquire" on its DesignRush profile, so pricing is available on request.
Google reviews give PEC a 1.0 rating across three reviews. Reviewers complained about persistent calling that continues even after blocking the number.
Services
- Phone Answering Services
Industries Served
Team Size
Pros
- Acts as a remote reception answering calls with the client's company name
- Handles customer service, support, and order receipt
- Suited to both small companies without a receptionist and large companies needing reception relief
Cons
- Google reviewers report persistent calling that continues even after blocking the number
Client Review Analysis
Google reviews give PEC a 1.0 rating; reviewers complained about persistent calling that continues even after blocking the number.