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Compare PEC vs Wecall AB

Side-by-side comparison of features, pricing, services, ratings and more.

PEC Agency logo

PEC

BPO & Outsourced Support Website

Swedish telephone answering service acting as a remote reception, handling customer service, support, and order receipt for small and large companies.

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Winner
Wecall AB Agency logo

Wecall AB

BPO & Outsourced Support Website

Wecall AB is a Swedish contact center company founded in 2004, providing telephone answering services in Swedish, Finnish, Norwegian, Spanish, and English. The company serves clients in Sweden, the Nordic countries, and parts of Europe from offices in Sundsvall, Umeå, Östersund, and Stockholm.

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Feature Comparison

Attribute PEC Wecall AB
Category BPO & Outsourced Support BPO & Outsourced Support
Rating
Winner +2.5 higher
Location Mariestad, Sweden Sundsvall, Sweden
Services
  • Phone Answering Services
  • Call Centers
  • Phone Answering Services
  • Call Centers
Industries
Legal IT Real Estate
-
Pros
  • Acts as a remote reception answering calls with the client's company name
  • Handles customer service, support, and order receipt
  • Suited to both small companies without a receptionist and large companies needing reception relief
  • 'Delivers telephone services in five languages': 'Swedish, Finnish, Norwegian, Spanish, and English'
  • 'Operates offices in four Swedish cities': 'Sundsvall, Umeå, Östersund, and Stockholm'
  • Serves clients across Sweden, the Nordic countries, and parts of Europe
  • Established in 2004 with named clients including Bilbolaget, ELTEL, and ICA
Cons
  • Google reviewers report persistent calling that continues even after blocking the number
  • Google reviews include complaints about phone etiquette and employee treatment
  • Mixed Google rating of 3.5 from 13 reviews
Website Visit Site Visit Site

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