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Nexbridge Communications Ltd BPO & Outsourced Support agency logo

Nexbridge Communications Ltd

BPO & Outsourced Support Manchester, United Kingdom
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Nexbridge Communications Ltd is a Manchester-based call centre services provider offering carrier interconnection, CLI localisation, number validation, bulk SMS and TPS compliance. Founded in 2005, the company employs 50-99 people and hosts hardware in multiple UK data centres.

Nexbridge Communications Ltd is a call centre services provider headquartered in Manchester, United Kingdom. Founded in 2005, the company employs between 50 and 99 people and operates with hardware hosted in multiple UK data centres.

Nexbridge offers interconnection to Tier 1 carriers including BT IPX, Verizon, Gamma and Colt. The company hosts its own number ranges along with those of clients, providing a softswitch partition service as part of its Teleswitch solution.

The Dial Sure service localises CLI to present a telephone number familiar to the called party, with fully automated CLI lookup and matching at high call volumes. Nexbridge also provides Telephone Number Validation, Bulk SMS Delivery and real time TPS Compliance.

Nexbridge lists Back On Track Loans, RESQ and Noetica as clients. The company maintains a LinkedIn presence and is listed as an unclaimed profile on DesignRush.

Google reviews average 1.2 out of 5 across 182 reviews. Reviewers report repeated unwanted cold calls, suspected scam activity involving smart meter and energy company claims, and ineffective number blocking.

Services

  • Call Centers

Team Size

50 - 99

Pros

  • Interconnection to Tier 1 carriers including BT IPX, Verizon, Gamma and Colt
  • Dial Sure service localises CLI to improve call centre contact rates
  • Provides Telephone Number Validation, Bulk SMS Delivery and real time TPS Compliance

Cons

  • Google reviews report repeated unwanted cold calls and suspected scam activity
  • Reviewers report numbers being blocked yet calls continuing from new numbers

Client Review Analysis

Google reviews average 1.2 out of 5 across 182 reviews, with reviewers reporting unwanted cold calls, suspected scam activity involving smart meter and energy company claims, and ineffective number blocking.

Frequently Asked Questions

Nexbridge provides call centre services including carrier interconnection, CLI localisation through Dial Sure, Telephone Number Validation, Bulk SMS Delivery and real time TPS Compliance.
Nexbridge is headquartered at Oxford Place, 61 Oxford Street, Manchester, M1 6EQ, United Kingdom.
Nexbridge was founded in 2005.
Nexbridge employs between 50 and 99 people.
Nexbridge offers interconnection to Tier 1 carriers including BT IPX, Verizon, Gamma and Colt.
Dial Sure localises CLI to present a familiar telephone number to the called party and automates the CLI lookup and matching process at high call volumes.
Google reviews average 1.2 out of 5 across 182 reviews, with reviewers reporting unwanted cold calls and suspected scam activity.
Nexbridge lists Back On Track Loans, RESQ and Noetica as clients.
Nexbridge provides real time TPS Compliance as part of its services.
The minimum budget and average hourly rate are listed as Inquire on the profile.
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