Mystrika
Metrickal is a Barcelona-based startup offering business process outsourcing for operational, marketing, sales, and HR tasks, along with employee training and certification. The agency claims to reduce operating costs by 40-60% and save over 50% on equal productivity.
Metrickal is a startup founded in 2022 and headquartered in Barcelona, Spain. The agency bases its services on two pillars: business process outsourcing (BPO) of operational, marketing, sales, and human resources tasks, and providing employees and candidates with market-adapted training and certification. Metrickal claims to save clients more than 50% on equal productivity and improve operating costs by 40-60%.
The agency employs 50-99 people and works with a minimum budget under $1,000, with hourly rates available on inquiry. Its headquarters are located at C/Ausias Marc 141, Barcelona, 08013, Spain.
Metrickal's core service is BPO, covering operational, marketing, sales, and HR functions. The agency also runs a training platform where candidates take courses and pass certified exams to validate their knowledge. It emphasizes process digitalization, automation, and outsourcing non-core functions to reduce costs and improve gross margins.
Metrickal serves clients such as Catcher, Llewo, and Ringover, and was named a finalist in the CEL Startup 2022 awards. The agency focuses on companies looking to outsource non-core tasks and gain trained staff quickly.
Google reviews give Metrickal a 4.1 rating from 14 reviews. Positive feedback highlights the team's closeness, innovation, and support, including help with lead filtering and daily worker monitoring. One negative review cites a poor incident response, and another notes the lack of French and English service for foreign clients.
Services
- BPO
Team Size
Pros
- Team praised for closeness and visibility into results
- Helps filter leads for ad campaigns
- Provides daily worker monitoring and incident support
- Offers training and certification for employees
Cons
- One reviewer reported a negative incident response lacking kindness and attention
- Service not offered in French and English for foreign clients
Client Review Analysis
Google reviews average 4.1 from 14 reviews; most praise the team's innovation, support, and results, while one negative review cites a poor incident response.