Mystrika
Konecta is a Madrid-based BPO and digital marketing provider founded in 1999, focused on service excellence and customer experience through outsourcing solutions.
Konecta is a business process outsourcing (BPO) and digital marketing company headquartered in Madrid, Spain. Founded in 1999, the agency describes itself as passionate about delivering service excellence and great customer experience through innovative outsourcing solutions.
The company operates with fewer than 49 employees and does not publicly list a minimum budget or average hourly rate, requiring inquiries for pricing details. Its headquarters are located at Calle Serrano 41, Madrid, and it maintains social media profiles on Twitter, LinkedIn, and YouTube.
Konecta's service offerings include BPO and digital marketing, with client-focused areas spanning social media, legal and collections, field marketing, customer services, and back office. This range indicates a focus on operational outsourcing and customer-facing services.
Based on the DesignRush profile, Konecta has a Google rating of 1.9 out of 5 from 9 reviews. The reviews are predominantly critical, with complaints about unsolicited emails and difficulties unsubscribing, as well as concerns about the company's ethics and motivations.
No portfolio details or client case studies are provided in the profile. The company's long history since 1999 suggests established experience, but current public reviews do not indicate high satisfaction levels.
For organizations considering Konecta, the negative review sentiment and lack of public pricing information should be weighed against its long operational history and range of BPO services.
Services
- BPO
- Digital Marketing
Team Size
Cons
- Low customer satisfaction reflected in a 1.9 Google rating with complaints about unsolicited emails and ethics.
Client Review Analysis
Google reviews average 1.9 out of 5 across 9 reviews, with critical feedback about consent for emails and company ethics.