Award-winning North-American answering service customized for the legal profession, offering 24/7/365 availability with after-hours call support, client intake, message taking, and lead capture for solo practitioners and large firms.
Legal Call 24 is an award-winning North-American answering service focused on the legal profession. Founded in 1948, the company employs 100 to 249 people and maintains headquarters at 299 Concession St., Suite 305, Kingston, Canada. The agency describes its professional and highly trained agents as ensuring law firms remain available to potential clients 24/7/365.
The agency's affordable services include after-hours call support, client intake, message taking, and lead capture. These offerings are customized for legal professionals and designed to help increase a firm's client list while decreasing operating costs. The company markets solutions for both solo practitioners and large firms.
Legal Call 24's client base spans the financial, real estate, and legal industries. The profile lists its core service categories as call centers and phone answering services, with no published minimum budget or average hourly rate; both are marked as available on inquiry.
Commercial details on the DesignRush profile are limited because the listing is unclaimed. The company holds a 3.7 Google rating from three reviews. Two reviewers awarded five stars, describing excellent service, prompt attention to detail, and professional, efficient handling of client calls that helped grow their businesses. A third reviewer gave one star, alleging misleading promises about service and Spanish-language support, inconsistent communications, and service termination with only a few hours of notice.
No portfolio samples, case studies, or specific performance metrics are presented on the profile, and the photo placeholders indicate the gallery has not been populated. The DesignRush listing does not include any claimed client results or project examples.
Services
- Call Centers
- Phone Answering Services
Industries Served
Team Size
Pros
- Professional trained agents provide around-the-clock availability for law firms
- Services are tailored to legal clients, from solo practitioners to large firms
Cons
- One Google reviewer reported unfair customer dealings and service termination with short notice
Client Review Analysis
Mixed sentiment across three Google reviews: two reviewers praised professionalism and efficiency that helped grow their businesses, while one reported misleading promises and inconsistent service commitments.