Kudo Support is a BPO firm offering chat, email, and voice support services from Lapu-Lapu City, Philippines. It serves startups and established companies with scalable part-time to full-time support solutions.
Kudo Support is a business process outsourcing (BPO) firm headquartered in Lapu-Lapu City, Philippines, founded in 2008. The company employs between 100 and 249 people and handles thousands of customer interactions daily through chat, email, and voice support channels. Its location at MEPZ 1 2nd Street, corner 3rd Avenue, serves as the operational base for its global clientele.
The company's infrastructure includes fiber optic connectivity, redundant power supplies, and stringent security measures designed to ensure uninterrupted and reliable service delivery. These capabilities support high-volume customer service operations while maintaining consistent quality standards.
Kudo Support offers BPO services covering billing, technical troubleshooting, and order fulfillment. The agency adapts its solutions to varying client needs, providing part-time or full-time support arrangements depending on the engagement.
The firm serves startups and established companies across the customer services, shipping, and sales industries. Its scalable model allows clients to adjust support capacity as their business grows, making it a practical partner for expanding operations.
On Google, Kudo Support holds a 3.0 rating from 7 reviews, reflecting mixed feedback. One reviewer gave 5 stars and praised the workplace, while another rated 2 stars with limited comment. No other verified client testimonials or detailed portfolio results are provided on the profile.
Services
- BPO
Industries Served
Team Size
Pros
- Robust infrastructure with fiber optic connectivity, redundant power supplies, and stringent security measures
- Scalable part-time to full-time support tailored for startups and established companies
Cons
- Google rating averages 3.0 from 7 reviews, with mixed feedback
Client Review Analysis
Google reviews average 3.0 from 7, with mixed feedback; one 5-star review and one 2-star review.